Privacy Policy

Out of Office Travel is a boutique travel advisory service. We take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have—written in plain language.

When you browse our website, we use common analytics and advertising technologies to understand how visitors use the site and measure the performance of our advertising. These technologies are only loaded when you give us permission through the cookie-consent system.

What we collect

When you inquire about or book a trip with us, we collect:

• —Your name and contact information (email, phone)
• —Travel preferences and dates you're considering
• —Details about your travel party (ages, special requirements)
• —Passport information when needed for bookings
• —Payment details when you confirm a trip
• —Website usage data collected through cookies and similar technologies, when you consent to analytics or advertising cookies

We only collect what's necessary to provide our services. We don't ask for information we don't need.

How we use your information

We use your information to:

• —Respond to your inquiry and understand what you're looking for
• —Design a custom itinerary based on your preferences
• —Make reservations with lodges, guides, and transport providers
• —Send you trip confirmations, updates, and travel documents
• —Communicate with you before, during, and after your trip
• —Process payments securely
• —Understand how visitors use our website and improve the experience
• —Measure whether our advertising leads to inquiries or bookings

How we store and protect your data

Your information is stored securely using industry-standard practices. We use encrypted connections for all data transmission, store sensitive information in secure systems with limited access, and regularly review our security practices.

We retain your information for as long as necessary to provide our services and comply with legal obligations. If you'd like us to delete your data, just ask.

We don't sell your data

Your personal information is never sold, rented, or traded. Period. This is a personal service, and your trust matters more than any advertising opportunity.

Third-party services we use

To run this business and improve our website, we work with trusted third-party services:

• —Google Tag Manager — loads and manages the analytics and advertising tags on our site
• —Google Analytics 4 — measures page visits, website interactions, and inquiry conversions
• —Meta Pixel — measures visits and conversions from our advertising, and helps us understand ad performance
• —Payment processing (Stripe, Wise) — to securely handle payments
• —Email services — to communicate with you
• —Travel suppliers — lodges, guides, and transport providers who need your details to confirm bookings

These services may place their own cookies or collect data under their own privacy policies. We don't control their practices, and their policies apply to any data they process. We only share the minimum information necessary for them to do their job.

Nonessential analytics and advertising technologies are disabled by default and are only enabled if you consent through the cookie banner.

Cookies and your choices

Our website uses cookies and similar technologies. Some cookies are necessary for the site to work and cannot be turned off. Others are optional and are only loaded if you allow them.

• —Necessary cookies — required for the website to function. Always enabled.
• —Analytics cookies — help us understand how visitors use the website and measure inquiry conversions.
• —Advertising cookies — used by Meta Pixel to measure advertising performance and build advertising audiences.

When you first visit, you'll see a cookie banner with three options: Accept All, Reject Nonessential, or Manage Preferences. You can reject nonessential cookies and still use the site. You can also change your choice at any time by clicking "Cookie Preferences" in the footer.

We do not load Google Analytics or Meta Pixel cookies until you grant the relevant consent.

Your rights

You have the right to:

• —Know what information we have about you
• —Request a copy of your data
• —Ask us to correct inaccurate information
• —Request deletion of your data
• —Opt out of any marketing communications
• —Update your cookie preferences through the Cookie Preferences link in the footer

Just email us, and we'll take care of it. We aim to respond to all requests within a reasonable timeframe.

Questions?

If you have any questions about this policy or how we handle your information, please reach out:

hello@outofoffice.travel

Policy updates

We may update this policy from time to time. If we make significant changes, we'll update the date at the top of this page. For major changes that affect how we use your data, we'll let you know directly.